Video Tutorials and FAQ’s

FAQ

  • Every night wipe down the cushion with an unscented baby wipe or warm washcloth to remove facial oils.

    Every week, clean your mask and supplies:

    1. Remove the CPAP filter and thump it to remove any dust. Do NOT get it wet!

    2. Disconnect the mask, tubing and water tub from your CPAP machine.

    3. Disassemble your mask into its three parts: headgear, cushion and frame.

    • Using a gentle soap (like baby shampoo), hand wash the headgear, cushion, frame, tubing and water tub to remove any oils or build-up.

    • Rinse with warm, drinking-quality water.

    • Place the supplies on top of a towel and allow to dry.

    -Distilled water is preferred for use in the water tub

    -Don’t use alcohol of any kind or soap with heavy scents

  • For most insurances including Medicare, you are eligible 90 days from the date of your last order.

    Blue Cross of Alabama patients are eligible every 6 months.

  • For Medicare and most insurances, you are eligible 5 years after the date of your last rental payment.

    Blue Cross Blue Shield customers are eligible every 3 years.

    A new prescription is needed.

  • If your machine has a modem, ONeal Medical will send your CPAP compliance report to your physician automatically from the cellular modem in your CPAP. Your doctor will have continual updates and there is nothing more for you to do!

    If your machine does not have a modem, you will need to bring your machine to our office (or your doctor’s office) to have the information in the memory card downloaded.

  • Typically no.

    However, we carry small travel units for available for self pay and also offer discounts for customers who want to privately purchase a secondary machine…perfect for travel or second home. Call for details!

  • When you start your CPAP journey, remember that your physician prescribed the pressure based on your study results. So there is a reason the pressure was set there.

    Over time, you should discuss your therapy with your physician and if indicated, your pressure can be adjusted.

    Also, we carry a new product called the V-Com which is essentially “CPAP training wheels.” The V-Com softens inspiratory flow, helping patients adjust to their CPAP pressure faster & easier. A prescription is required, so give your physician a visit to discuss how this new product may help your treatment.

  • Resmed Support for Card to Cloud

  • The ResMed AirMini™ is one of the most compact and travel-friendly CPAP machines on the market, offering

    powerful sleep therapy in a device small enough to fit in the palm of your hand. However, unlike traditional CPAP

    machines, the AirMini uses a proprietary setup that can be confusing regarding mask and tubing compatibility.

    A. Proprietary FitPack System

    Out of the box, the AirMini is only compatible with specific ResMed masks that are part of their AirMini Mask

    Setup Packs (FitPacks). These FitPacks include custom tubing and a HumidX™ waterless humidification system, and are available for the following masks:

    •AirFit™ P10 for AirMini (nasal pillows)

    •AirFit™ N20 / AirTouch™ N20 (nasal mask)

    •AirFit™ F20 / AirTouch™ F20 (full face mask)

    •AirFit™ N30 for AirMini (nasal cradle)

    •AirFit™ F30 (full face hybrid)

    These FitPacks are easy to use and ensure optimal performance with the AirMini’s built-in algorithms and

    humidification options. However, they limit mask and tubing flexibility, which can be a challenge for users who already have a preferred mask.

    B. Using Your Existing Mask & Tubing: The Third-Party Adapter Option

    You'll need a third-party adapter if you want to use your existing CPAP mask and standard tubing. Several

    aftermarket solutions connect directly to the AirMini’s air outlet, converting it into a standard size that can accommodate any standard 22mm CPAP hose and mask.

    Keep in mind:

    • You’ll lose access to HumidX humidification (unless your mask is compatible and you use the proprietary

    tubing).

    • Pressure and comfort settings may feel slightly different compared to a standard CPAP due to AirMini’s unique algorithms.

    • ResMed does not make these adapters and may not be supported by their warranty or customer service.

    • These adapters are not officially supported and may cause unwanted leaks.

    Which Option Is Right for You?

    • Choose a FitPack if you want plug-and-play compatibility with the HumidX system and no guesswork.

    • Choose a third-party adapter if you prefer your current mask and don’t mind forgoing ResMed’s built-in humidification.